FAQ

Questions people actually ask.

Generated from real conversations with our chat assistant — most-asked questions first. Don't see yours? Ask the assistant in the corner, or get in touch.

Pricing is based on how many units you manage — from Free for up to 9 units, up to Scale for 50+. See the full breakdown on our Packages page.

Click "Get Started" up top — it takes a couple of minutes to create your account. Our team reviews and approves every new account, then you're in.

Absolutely — click "Book a Demo" anywhere on the site and our team will reach out to schedule one.

Yes — Central Realty handles multiple properties, buildings, blocks and rental units from one dashboard.

Yes — tenant profiles, leases, payment history, statements, documents and communication records, all in one place.

Yes — automated rent billing, invoices, payment tracking, receipts and arrears management, with M-Pesa built in.

Yes — water meter management, meter readings, consumption tracking and tariff management are all built in.

Tenants raise requests from their own portal, and you assign technicians and track resolution from your dashboard.

Yes — every tenant gets their own portal to pay rent, view bills and raise maintenance requests.

Yes, fully cloud-based — you can securely access it from anywhere, on any device.

Yes — role-based access control and a full audit trail on every action, so you always know who did what.

Join the CR Partner Network for free at cr.co.ke/partners — refer landlords with your own link or onboard them yourself from a dashboard, and earn commission on their subscription for as long as they stay a customer. Takes about two minutes to apply.

Up to 20% recurring commission on every referred customer's subscription — for as long as they stay a customer, not a one-time bounty. Your rate is locked in when it's earned, so a future rate change never rewrites what you've already made.

Commission clears a short 7-day holding period (to cover refunds), then joins your next monthly payout — sent by M-Pesa or bank transfer. A payout already marked paid is not clawed back.

Apply at cr.co.ke/partners — our team typically reviews new applications within a couple of business days. Once approved, you get your own partner code, referral link, and dashboard login to start referring or directly onboarding landlords.
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